Truett Cathy , the founder of Chick-fil-a grew up dirt-poor and in utter poverty. He focused his life on truly serving people and he rose from a poor boy living in poverty to a billionaire.
He combined his business practices with age-old spiritual principles and focused on truly caring for people.
President Jimmy Carter remarked “Truett Cathy’s commitment to principles has enabled him to achieve both spiritual and financial prosperity.
His simple philosophy led him to become a mentor and role model to young people, a customer-oriented restaurateur, and philanthropist. It is one of the most remarkable success stories of our time.”
What you could learn from this episode:
- At what age did the founder started his first business.
- How he sold more than the others.
- How his mother took on the responsibility, when money was not enough.
- How helping his mother helped him later in life.
- His inspiration for a business from his neighbor.
- How he met the love of his life.
- what they did when money was not enough
- How they decided on the menu
- What he did when a disaster stuck his restaurant.
- Why he decided to not take any outside investment
- How they came up with unique advertising.
- The words most of his employees use to show the caring they had for customers.
- His service to poor kids